What are your supported locations – countries, states and territories?

We strive to support the purchase of cryptocurrency via debit and credit cards, as well as other payment methods, in as many locations as possible worldwide. However, our services must comply with each location's regulatory and legal requirements. Therefore, depending on your country, there may be restrictions on purchasing cryptocurrency. 

It is important to note that if your debit or credit card and identity documents are issued in an unsupported location, they may not be accepted.

Please also note that the website/application/exchange from which you are accessing Simplex’s service might not support your location based on its business considerations as well. 

 

If you are from the United States, the following states are currently unsupported: New York (NY) and Louisiana (LA).
Additionally, MasterCard is not currently supported for cryptocurrency purchases from the US via our services and users from the US can only use VISA debit cards. 
Thus, if you want to make purchases from a supported state, we advise you to use a VISA debit card. 


Currently, our services cannot be used in these countries:

  1. Abkhazia
  2. Afghanistan
  3. Albania
  4. Algeria
  5. American Samoa
  6. Anquilla
  7. Angola
  8. Antarctica
  9. Azores
  10. Bahamas
  11. Bangladesh
  12. Belarus
  13. Bolivia
  14. Bouvet Island
  15. British Virgin Islands
  16. Bulgaria
  17. Burkina Faso
  18. Cambodia
  19. Cameroon
  20. Cayman Islands
  21. Canada
  22. China
  23. Congo Democratic Republic (Kinshasa)
  24. Cote d'Ivoire
  25. Cuba
  26. Democratic People's Republic of Korea
  27. Ecuador
  28. Fiji
  29. French Southern Territories
  30. Gibraltar
  31. Guam
  32. Guatemala
  33. Haiti
  34. Heard Island and McDonald Islands
  35. Hong Kong
  36. India
  37. Iran
  38. Iraq
  39. Japan
  40. Jordan
  41. Kenya
  42. Kuwait
  43. Kyrgyzstan
  44. Laos People's Democratic Republic
  45. Lebanon
  46. Libya
  47. Madeira Islands
  48. Mali
  49. Monaco
  50. Morocco
  51. Mozambique
  52. Myanmar (Burma)
  53. Nagorno-Karabakh
  54. Namibia
  55. Nepal
  56. Nigeria
  57. Northern Cyprus
  58. Palau
  59. Palestinian Territory
  60. Panama
  61. Papua New Guinea
  62. Puerto Rico
  63. Region of Crimea
  64. Region of Donetsk
  65. Region of Luhansk
  66. Region of Kherson
  67. Region of Zaporizhzhia
  68. Russian Federation
  69. Samoa
  70. Singapure
  71. Sin Maarten
  72. Somalia
  73. South Africa
  74. South Georgia and the South Sandwich Islands
  75. South Ossetia
  76. South Sudan
  77. North Sudan
  78. Syria
  79. Tahiti Island
  80. Tanzania
  81. Trinidad and Tobago
  82. US Virgin Islands
  83. United Kingdom
  84. United States Minor Outlying Islands
  85. Vanuatu
  86. Venezuela
  87. Vietnam
  88. Yemen
  89. Zimbabwe

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