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Nuvei Accounts

• Support

Transfers

• What is SWIFT?
• What is SEPA?
• How do I withdraw funds from my Nuvei account using SEPA and SWIFT?

Account management

• How do I close my Nuvei account?
• How do I login to my Nuvei account?
• I’m trying to log in but it says that I don’t have an account
• What is the Source of funds check?
• Why do I need to verify my identity, address, payment method and source of funds?

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Buy/Sell crypto

• What is the minimum amount I can buy with Nuvei Accounts?
• How do I buy crypto with Nuvei account?
• What cryptocurrencies can I buy with Nuvei account?
• My Nuvei account was charged but I did not receive my crypto
• What is the maximum amount I can buy with Nuvei Accounts?

Claims examination

• Complaints handling policy

Fees

• Will my bank charge me when I transfer funds from my Nuvei account?
• What fees am I paying for withdrawing funds from my Nuvei account via SWIFT?
• What fees am I paying for withdrawing funds from my Nuvei account via SEPA or SEPA instant?

Verification

• How can I verify my source of funds?
• I didn’t receive a verification code to my phone
• My camera is not working when verifying my ID for Nuvei account
• Email verification troubleshooting